CARD 08 · WISE BUSINESS ACCELERATOR

Automate & Simplify

Three questions. You get the three things worth automating, and the subscriptions to cancel.

Step 1 of 3

What do you or your team repeat every day?

No account needed. Nothing is sent until you choose to send it.

The short answer, before you answer anything

This is the written route for automate & simplify, published in full so you can read it without filling in a form. The questions above tailor it to your numbers.

  • Automate the reply, not the relationship. The highest-return change in a small business is that every enquiry gets an answer within a minute, in the customer's language, even at 9pm.
  • Your enquiries arrive on . Whatever you configure must sit where the enquiry already is — moving customers to a new app to suit the software is the most common way automation fails.
  • Add one tool at a time, and only one that replaces a task someone is already doing. Two new tools at once means neither gets configured properly.
  • Automate quotations and catalogues before dashboards. A generated quotation saves selling time; a dashboard saves thinking time, and thinking time is not the bottleneck.
  • Keep a person on the close. Automation qualifies and follows up; the last conversation is still a human one, and businesses that remove it lose the sale.

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